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Online Ordering
Manage your online platform for deliveries & takeaways with the Merchant Admin Dashboard and Oddle Register.
33 articles
[Directory] How to Process Orders?The Oddle platform allows you to regularly manage and process your orders.
How do I Add an Ad-hoc Item?This feature is useful if your customer calls you to purchase something that you do not have in your shopping cart.
Boost your Oddle Shop’s Traffic with Greater DiscoverabilityThis article provides a step-by-step guide on how to link your Oddle Shop to your social media pages
How to set up a new store and enable online ordering
How to set up delivery settingsThis article provides an overview of how to set delivery settings on the new dashboard.
How to set up pickup settingsThis article provides steps on how to set up Pickup Settings and how to enable/disable Pickup Settings.
Manage your menu for delivery and pickup ordersProvide steps on how to create a new product menu from the new dashboard
How to set up promotions for delivery and pickup ordersPromotion is a valuable marketing activity that attracts potential customers to order from your online ordering platform.
How to set up tax and charges for delivery and pickup ordersLearn how to set additional taxes and charges to customers' purchases.
How to customise order number formatting for delivery and pickup ordersCustomising your order numbers can help streamline your order management and branding.
Customising your Oddle ShopWith Oddle's powerful and flexible customisation tools, you can build a unique and professional looking Oddle Shop that converts in no time!
How to configure domain settings for Oddle ShopThis article will guide you through the process of using your own custom domain to give your Oddle Shop a unique URL.
Track your Oddle Shop analytics
Setting up Google Analytics 4The following guide is catered for users who have some familiarity with Google Analytics.
Track your Oddle Shop with Google Analytics (Universal Analytics)The following guide is catered for users who have some familiarity with Google Analytics.
Track your Oddle Shop with Facebook PixelsWith Oddle, you can easily integrate a Facebook Pixel to help you understand your customer's behaviours and traffic.
How to create an order for delivery or pickup?Received an order via call or email? Learn how to create an order with the Oddle Dashboard and Oddle Register iPad App.
How to amend existing orders for delivery or pickup?Learn how to edit your customer's orders via the iPad Oddle Register App or Oddle Web Dashboard!
Variants and OptionsVariants and options are methods you can use to build your items for your shopping cart menu.
Special HoursIn this article, you will learn how you can set special hours for your stores.
Card Promotion
Online Payment RefundRefunds for online payments made by your customers can be processed from the Oddle web dashboard (OMS) or the Oddle Register App.
Block Off DatesIn this article, you will learn how you can set block off dates for your stores.
Managing Delivery Requests on Web DashboardIn this article, you will learn how you can manage the delivery requests on the Oddle Web Dashboard.
How to modify the font size for order receipts on Oddle Register (Android & iPad)Learn how to adjust font size for order receipts on Oddle Register using your Android device or iPad.
Manage your settings and preferences on Oddle Register (Android)Learn how to access your settings on your Oddle Android Register in this article.
Managing Item AvailabilityThis article provides an overview on how to manage your item availability on both menu & store levels.
Processing Orders on iPad
iPad Notifications Trouble-shooting GuideTo troubleshoot your iPad notifications, please refer to the following checklist to ensure that your iPad settings are correctly set.
Changing Delivery Address of an Order on iPadIf customers would change the delivery address for their orders, you may assist in doing so via the iPad Oddle Register App.
Changing Pickup/Delivery Timing of an Order on iPadIf customers would change the pickup or delivery timings for their orders, you may assist in doing so via the iPad Oddle Register App.
Using the Oddle Register AppTailor made for operational environments, the Oddle Register allows you to manage orders on the go with an iPad or Android tablet.
Reassigning orders to a different store via iPad Oddle RegisterIf you need to transfer or re-assign an existing order to a different outlet, this can be done via the iPad Oddle Register app.