How to Change Delivery Address of an Order via iPad Oddle Register App?
📌 If there is an existing delivery request, it will automatically be
replaced with a new delivery request.
1. Please go to “All” Tab. Search for the order number and click into it.
2. Click the “Pencil” icon on the top-right corner of the screen.
3. Click the 3rd “Change” button next to the Customer Delivery Address.
4. Click “Customer Address” > “Add Address”.
5. Enter the correct Address.
📌 By default, the "Delivery Address" will be set as the "Billing Address".
To change this, uncheck the "Billing address is the same as delivery
address" checkbox and select or add a billing address.
📌 If the recipient of the delivery order is different from the customer who
placed the order, uncheck the "Recipient information is the same as customer
details" checkbox to edit recipient details.
6. Click “Done” and select customer’s current Delivery Date/Time.
7. Click "Checkout" to save the changes
8. Select ‘Yes’ if you wish to send an Order Summary to your customer.
For a step by step walkthrough, refer to the video below.
Have more questions? Contact our Support Team at [email protected] or chat with us by clicking on the Speech Bubble at the bottom-right corner of the page.