You can also add offline orders through the Oddle Web Dashboard.

To begin adding a new order, click the "+" button, located on the top left corner of your Oddle Register iPad app.

If your employee account is assigned to multiple stores, select a store which the food is to be picked up or delivered from. You do not need to select a store if you are only assigned to one store.

You can also switch between stores by clicking on the Change button beside the name of the store that is currently selected.

Every order created requires order details such as customer, delivery & billing information, order type, pickup/delivery store and pickup/delivery date time.

Click the Change button beside the customer name field.

Add a customer to the order by either searching for an existing customer or creating a new customer.

For an existing customer:

Use the search bar on the top. You can search by First Name, Last Name, Phone Number and Email.

You can also edit an existing customer's details by clicking on the edit button.

For a new customer:

Click "+" on the top right corner and fill in the applicable customer details.

Click the Change button beside the time slot field.

Select the relevant order type by toggling between the Pickup and Delivery tabs. Use the calendar to select a date and choose the preferred time slot from the list beneath.

To add delivery address, click Customer Address > Add Address.

By default, the Delivery Address will be set as the Billing Address. To change this, uncheck the Billing address is the same as delivery address checkbox and select or add a billing address.

If the recipient of the delivery order is different from the customer who placed the order, uncheck the Recipient information is the same as customer details checkbox to edit recipient details.

To add items to cart, click on the item from the menu you wish to add. You can also search for items by name or category using the search bar on the top.

Added items will appear in the cart to the right. You can modify the item quantity by using the "+" and "-" buttons. You can also remove the item from the cart by clicking on the "x" icon when the item quantity is 1.

Item quantity can also be mass edited by clicking on the item quantity. Type in the desired quantity.

Before checking out, you can also perform other actions (optional) including Adding customer & kitchen remarks, Editing the minimum order amount, Editing the delivery fee, and Applying discount.

Customer remarks are remarks by the customer, while Kitchen remarks are meant for kitchen staff. Click on customer or kitchen remarks icon and type the remarks in the text boxes accordingly.

By default, the minimum order amount displayed is as per the settings you have in your store.

To override this value, click the edit icon beside Minimum Order Amount to change the value.

By default, the delivery fee displayed is as per the settings you have in your store. To override this value, click on Delivery Charge button to change the value.

You can also apply a discount to the order by clicking on the Discount icon. Toggle between the "%" and "$" tabs to switch between a percentage-based discount or a dollar-based discount.

Percentage-based discounts are calculated based on the subtotal. Give a description to the discount by setting a discount name.

Click Confirm to save discount.

When you are ready to complete your order, click on the checkout button.

Select if an email is to be sent to the customer to notify that the order has been placed.

Voila! You have added an order and it will appear under the Pending folder.

Have more questions? Contact our Support Team at [email protected] or chat with us by clicking on the Speech Bubble at the bottom-right corner of the page.