Manage your employee permissions via our new and improved Employee Management page in the Merchant Dashboard.
In this article:
Accessing Employee Management Page
You will be able to access the Employee Management Page if the Employees Permissions "View Page" toggle is enabled.
The toggle is enabled by default for Superadmin and Admin roles. However, you can overwrite the default settings when setting up a new employee/editing an existing employee.
Log into the Oddle Merchant Dashboard here
Click on "Account" on the left navigation bar to go into account settings
Once you click on "Employees" under the account settings, you will see a list of your employees (if any).
Adding a New Employee
Note: Only employees who have permission to "Add Employees" can add new employees
Click on "Create Employee" in the Employees page
Select the customer's role and fill up the employee's account details
For more information on the various roles, refer here
Select the stores which the employee should have access to
Toggle on the relevant notification preferences for your employees
Note: SMS notification is yet to be available for merchants
Enable Pending Notifications to receive an email for a newly submitted order
Enable Confirmed Notifications to receive an email for a confirmed order
Enable Cancelled Notifications to receive an email for a cancelled order
Enable Delivered Notifications to receive an email for a fulfilled order
Enable Delivery Request Notifications to receive an email for updates on driver status
For Delivery Request Notifications, it is only applicable for merchants
integrated with our third-party logistics partners.
Lastly, set the permissions to control the areas of the dashboard which the employees will have access to
We have toggled on some relevant permissions relating to the role chosen but you can overwrite the default permissions
The newly added employee can now access the Merchant Dashboard with their email and password.
Edit Existing Employees
To edit the contact details, store access, notification preferences or permissions of an employee, simply click on their name in the employees page
Note: You are only able to edit the permissions of an employee
With the same or lower role than you
In the stores that you are already assigned to
The hierarchy of roles from highest to lowest: Super Admin, Admin, Store Manager, All Staffs, Guest
How do I reset the employee login password?
Click on the three dots on the right side of the user and click "Reset Password"
Delete Existing Employees
To delete an click on the three dots on the right side of the user and click "Delete"
Employee Roles
There are 8 roles available for you to choose for each employee. Selecting a role will load the default list of permissions for that role, which you can then edit and customize based on your own needs.
Role | Description | Typical Persona |
Super Admin | As a Superadmin, you will have unlimited access to the dashboard and have the ability to grant access rights to other members | Restaurant owner |
Admin | As an Admin, you will have dashboard-wide access to all features but will not be able to manage Superadmin roles | General manager |
Store Manager | As a Store Manager, you will have full dashboard access for a particular store. You will not be able to access other stores unless you are a Store Admin for other stores too. | Brand manager, Franchise owner, Operations manager |
Store Staff | As a Store Staff, you will have access to some features in a particular store | Host, Cashier |
Marketing Staff | As a Marketing Staff, you will have access to marketing-related features including analytics, promotions, online shop settings, and shop editor | Marketing managers, Interns, Marketing executives |
Finance Staff | As a Finance Staff, you will have access to finance-related features including sales page, online orders, sales analytics | Finance manager, HQ finance, Franchisees |
Operations Staff | As an Operations Staff, you will have access to the online orders for every store you have access to | Logistics IC, Operations staff |
Guest | If you have hired an external web designer and developer, you may use this role to grant them access to the online shop settings and shop editor while restricting access outside of these pages | Web designer, Web developer, Tech consultant |
Have more questions? Contact our Support Team at [email protected] or chat with us by clicking on the Speech Bubble at the bottom-right corner of the page.