If customers would like to add items to an existing paid order, you may recommend them to place a new pickup order and state under Customer Remarks that it is to be combined with another order. For example, "Please combine this order with order 001234."

Alternatively, if you'd like to create the order on behalf of the customer, you may do so via the WebPOS or iPad Oddle Register App.

1. To add a new item to a paid order, please click on the Add Orders button under Orders tab.

2. Select the menu that the item belongs to and click Confirm.

3. Add the new item and add kitchen remarks to state that it is to be combined with another order. For example, "Please combine this order with order 001234."

4. Click on Add Order Details.

5. Enter the Customer’s Details. Then, set it as a Pickup order so that there will not be a duplicate driver assigned. Click Confirm after you’re done.

6. Click "Checkout" to save the new order.

7. Select the Payment Terms.

8. Tick the respective check-boxes if you wish to:

9. Click Confirm Checkout to submit the order.

Have more questions? Contact our Support Team at [email protected] or chat with us by clicking on the Speech Bubble at the bottom-right corner of the page.