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Didn't receive Push Notification? Learn how to fix it
Didn't receive Push Notification? Learn how to fix it

Troubleshoot issues with push notifications. Receive banner notifications with sound.

Updated over a year ago

Experiencing issues with push notifications on Oddle Host? No need to worry; we've got you covered. This guide will walk you through troubleshooting steps to ensure you receive both sound and banner notifications.

📚 Do take note:

  • Test notifications may experience a slight delay. Please wait a few minutes for them to arrive.

  • Ensure that push notifications are turned on. To learn how to do that, click here.


📟 For tablets

Both Chrome and Safari browsers (through the tablet settings)

📔 Before you begin, make sure that you've downloaded the Host App onto your tablet. Click here to find out how.

  1. Navigate to the tablet's "Settings". Open "Settings" to begin troubleshooting

  2. Click on “Notifications” in the settings menu

  3. Locate “Oddle Host” from the list of apps and select it

  4. Ensure that the "Allow Notifications" toggle is switched ON.

  5. Select all available alert types to ensure you receive comprehensive notifications.

  6. Toggle the "Sounds" option ON to enable audible alerts.

  7. Return to the Oddle Host app, refresh the page, and toggle push notifications OFF and then ON.

  8. Test notifications will be incoming within a few seconds, confirming that notifications, along with sound, are now enabled.

📝 Note: If you encounter any delays in receiving test notifications, allow a few minutes for them to arrive.


📲 For iPhone and Android phones

📔 Before you begin, make sure that you have downloaded the Host App onto your phone. Click here to find out how.

  1. Navigate to the phone's "Settings". Open "Settings" to begin troubleshooting

  2. Click on “Notifications” in the settings menu

  3. Locate “Oddle Host” from the list of apps and select it

  4. Ensure that the "Allow Notifications" toggle is switched ON.

  5. Select all available alert types to ensure you receive comprehensive notifications.

  6. Toggle the "Sounds" option ON to enable audible alerts.

  7. Return to the Oddle Host app, refresh the page, and toggle push notifications OFF and then ON.

  8. Test notifications will be incoming within a few seconds, confirming that notifications, along with sound, are now enabled.

📝 Note: If you encounter any delays in receiving test notifications, allow a few minutes for them to arrive.


💻 For laptop and desktop

Safari browser

  1. Click on “Safari” on the menu bar & then select “Settings”

  2. Click on “Websites” at the top

  3. Select “Notifications”

  4. Look for host.oddle.me & then select “Allow”

  5. Head back to the host app, refresh and the page and turn the push notifications OFF then ON

  6. Test notification will be incoming in a few seconds. Notifications have been enabled along with the sound

📝 Note: If you encounter any delays in receiving test notifications, allow a few minutes for them to arrive.

Chrome browser

  1. Click on “ ⁝ ” at the top right-hand corner of the browser

  2. Select “Settings”

  3. Click on "Privacy and Security"

  4. Select "Site Settings"

  5. Click on "Notifications"

  6. Look for "https://host.oddle.me" and click on the 3 dots

  7. Select "Allow Notifications"

  8. Click on the "> " beside "https://host.oddle.me"

  9. Scroll down to the sound section and select "Allow"

  10. Head back to the host app, refresh and the page and turn the push notifications OFF then ON

  11. Test notification will be incoming in a few seconds. Notifications have been enabled along with the sound

📝 Note: If you encounter any delays in receiving test notifications, allow a few minutes for them to arrive.


💻 Laptop Settings (if the browser steps above do not work)

  1. Navigate to the laptop's "Settings". Open "Settings" to begin troubleshooting

  2. Click on “Notifications” in the settings menu

  3. Locate your browser

  4. Ensure that the "Allow Notifications" toggle is switched ON.

  5. Select all available alert types to ensure you receive comprehensive notifications.

  6. Toggle the "Sounds" option ON to enable audible alerts.

  7. Return to the Oddle Host on your browser, refresh the page, and toggle push notifications OFF and then ON.

  8. Test notifications will be incoming within a few seconds, confirming that notifications, along with sound, are now enabled.

📝 Note: If you encounter any delays in receiving test notifications, allow a few minutes for them to arrive.


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