Fees for other Oddle services can be consolidated and directly deducted from your payouts to save time on tracking unpaid invoices and reconciling your Oddle fees and payouts.
In this article:
A. When and how the fees will be deducted
Fees will be deducted from the next available payout cycle at least 7 days after the invoice is issued.
Fees will be deducted on the 7th day if a payout is scheduled for that day. However, if the 7th day falls on a public holiday or weekend, it will be postponed to the next business day.
Otherwise, the fees will be deducted from the next available payout cycle. For example, if the next available payout is scheduled only on the 9th day, the fee deduction from the payout will be postponed to the 9th day.
The fees will be deducted from the products in the following order:
Terminal
Delivery & Takeaway
Reserve
If the fees are not entirely deducted within a single cycle, any remaining balance will be carried forward to the subsequent cycle. The fees will be considered fully paid only when the balance is reduced to zero.
B. Locating the fee deductions in payout statement
Merchants can find the list of itemised fees that have been deducted for the current period within the "Other Deductions" section.
If the fees are split across multiple payouts, you can see the total fee amount next to the invoice number.
Each itemised fee will include details for easy tracking and reconciliation.
Purpose of the Deduction: Understand the reason for each deduction, keeping you aware of the associated charges or expenses.
Invoice Number: Facilitate efficient tracking and speedy resolution of any queries or concerns.
Balance Remaining: Easily track the amount remaining after deductions.
C. Reconciling deducted fees across products and periods
Merchants can view and reconcile their fees and payout amounts for a chosen time period by downloading the "Breakdown By Payouts & Fees" report in the Billing -> Reports section.
The downloaded report includes the itemised statement breakdowns across the chosen period, broken down by billing cycles, products, and stores.
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