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8 simple steps to get you started with Stripe!
8 simple steps to get you started with Stripe!

Find out how you can register and complete verification for a Stripe Express Connect account from your Oddle Web Dashboard.

Updated over a week ago

In this article


Before you begin, please ensure that

  1. You are the authorised representative to manage your company's bank account and is assigned a Finance user role. You will not see the Oddle Payouts registration page if you do not have a Finance user role.

  2. You have the following business registration information ready:

    • Legal business name

    • UEN

    • Registered business address

    • Corporate banking details (branch and account number) for payout purpose

    • Identity verification documents (e.g. Driver's license, identity card, passport, work permit/pass)


1. Add a new Stripe account and business entity info

From the new Merchant Dashboard

1. Go to Account Settings
2. Go to Accounts
3. Click on Add Billing Account

Tip: The total number of Stripe accounts you can create on your Bank Account Page corresponds to the total number of stores you have listed in the Oddle Web Dashboard. For each franchise store, you can create a unique Stripe account or enable a universal Stripe account for all of your stores.

After clicking the Add Billing Account button, a pop-up will show.
Click the Start Now button.

Enter the following details:

- Name of your business entity (legal business name)

- Company Registration Number

- Business email address

- Business address.

- Then, click Next.

Add Bank Account Info and Click Next

Then, Associate Stores and click Save.


2. Verify your new account via OTP on mobile

Enter the phone number of the authorised representative who will manage your company's bank account. This will be the phone number that will receive the OTP whenever your company needs to access the Stripe account.

Enter the OTP received on the registered phone number.


3. Add basic information about your business

Enter your company's UEN, business address, business phone number and business website.

Tip: For business website, please do not enter your Facebook Business Page URL. This will be picked up as your statement descriptor and show as “www.facebook.com” on your customer's bank statement. Instead, please enter your brand’s website or Oddle Shop URL.


4. Indicate purpose of usage for the Stripe account

Answer a quick survey on how you intend to use the Stripe account for your business.


5. Register a business representative

5a. Manual registration

If you do not wish to retrieve your information automatically via SINGPASS, manually key in the first and last name of the authorised representative who will manage your company's bank account. This person should match the identity verification later.

Complete the rest of the form providing the email address, job title, nationality, date of birth, home address, phone number and NRIC of the authorised representative who will manage your company's bank account.

5b. Retrieve MyInfo with SINGPASS

For a quick and easy retrieval of the information required, you can opt for the SINGPASS login. Enter the NRIC of the authorised representative who will manage your company's bank account.


6. Verify ID of the registered business representative

Upload a picture of an identity document (driver's license, identity card, passport, work permit/pass) that matches the details of the authorised representative who will manage your company's bank account.

Tip: We highly recommend not to click on "Skip for now" at this stage as this will extend the verification process of your account which may then pause any payouts from being disbursed to your bank account.

Reminder: Ensure that the registration name submitted matches the name stated in the verification document.


7. Add your business bank account for payouts

Enter the details of the bank account where the payouts should be disbursed to.


8. Review business details and submit

Ensure ALL business information and documents are submitted and verified during registration. This is to avoid having to submit these documents later which may disrupt your disbursements.

Note: Remember to select the store that should be assigned to the Stripe account you created. All stores should be assigned to a Stripe account. If a store is not assigned to any Stripe account, an error will occur at checkout for the customer if their order is assigned to a store with a missing link to a Stripe account.


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