In this article
Important Note: There will be a minor adjustment to the payout schedule during extended weekends that include public holidays on Friday, Saturday, Sunday, or Monday.
In such cases, Stripe will only initiate the fund transfer to Oddle's account on Monday afternoon. As a result, payouts from the weekend will be processed on the following Tuesday, instead of Monday.
This change ensures the accuracy and completeness of all transactions.
1. Delivery and Takeaway Orders
a. Flow of funds
Funds will be paid out to the restaurant’s bank account 5 business days after the end of each billing cycle.
For example, a takeaway order was collected by the customer on 24 Aug 2024. This order will be grouped into the last billing cycle of the month, and it will be paid out to the restaurant’s bank account on 06 Sep 2024.
b. Billing cycle and availability of statements
The period of 1 billing cycle for Delivery and Takeaway orders is 7 calendar days of each week, and it includes any remaining days for the 4th week of the month.
There will be 1 statement posted for each billing cycle. This statement will be available 1 calendar day after the end of every billing cycle.
For orders | The statement will be ready on | The funds will be disbursed on |
1st - 7th day of the month | 8th day | 5 business days |
8th - 14th day of the month | 15th day | 5 business days |
15th - 21st day of the month | 22nd day | 5 business days |
22nd - 30th/31st day of the month | 1st day of the following month | 5 business days |
2. Paid Reservation Tickets
a. Flow of funds
Funds will be paid out to the restaurant’s bank account 1 business day after the end of each billing cycle.
For example, a reservation booking was paid by the guest on 23 Aug 2024. This booking will be paid out to the restaurant’s bank account on 26 Aug 2024.
b. Billing cycle and availability of statements
The period of 1 billing cycle for Paid Reservation Tickets is 1 calendar day.
There will be 1 statement posted for each billing cycle. This statement will be available 1 calendar day after the end of every billing cycle.
Reservation | Day where billing statement is available for viewing | Day where merchant receives funds in their bank account |
Monday | Tuesday | Tuesday |
Tuesday | Wednesday | Wednesday |
Wednesday | Thursday | Thursday |
Thursday | Friday | Friday |
Friday | Saturday | Monday |
Saturday | Sunday | Tuesday |
Sunday | Monday | Tuesday |
3. Payment Terminal Transactions
a. Flow of funds
In Oddle Terminal, transactions are grouped in batches. Funds will be paid out to the restaurant's bank account 1 business day after the batch is ended.
For example, a terminal batch has been closed by the merchant on 23 Aug 2024. The funds will be paid out to the restaurant’s bank account on 26 Aug 2024.
b. Billing cycle and availability of statements
The period of 1 billing cycle for Terminal Batches is 1 calendar day.
There will be 1 statement posted for each billing cycle. This statement will be available 1 calendar day after the end of every billing cycle.
Batch end day | Day where billing statement is available for viewing | Day where merchant receives funds in their bank account |
Monday | Tuesday | Tuesday |
Tuesday | Wednesday | Wednesday |
Wednesday | Thursday | Thursday |
Thursday | Friday | Friday |
Friday | Saturday | Monday |
Saturday | Sunday | Tuesday |
Sunday | Monday | Tuesday |
💭 Have more questions? Contact our Product Support Team at [email protected].