The new Oddle Shop will replace the Classic Shopping Cart from Aug 14, 2018. Below are some frequently asked questions.
Can I preview how my new Oddle Shop will look before publishing?
Yes, absolutely! We have built in a preview mode right into the new customisation page. You can even preview what your shopping would look like on a mobile device! You will be able to carry out your customisations over separate sessions. All changes made to styling be saved automatically but will not be live until you hit the Publish button.
Can I just stick to my Classic Shopping Cart?
The new Oddle Shop incorporates all of the beloved Classic Shopping Cart features and much more, through our years of online ordering experience in the F&B industry. You will not be able to enjoy these technological upgrades with your Classic Shopping Cart.
We will also be retiring the Classic Shopping Cart after Dec 31, 2018.
How do I tell if I have already upgraded to Oddle Shop?
You should see some or all of the following sections where applicable if your Oddle Shop is successfully published:
- Promotion filmstrip
- Slideshow banner
- Image with text
- Custom HTML
Can I switch back to the Classic Shopping Cart after I upgrade?
Until you push Publish, all will be business as usual on your shopping cart. You can customise and tweak your styling until you are ready to publish. You are unable to switch back from the Oddle Shop once it is published.
We recommend trying out the Oddle Shop as soon as possible since it provides superior performance over the Classic Shopping Cart.
This update does not in any way affect any of the functionality on the Web Dashboard and on the Oddle Register (iPad/Android) applications.
What will happen to the custom domain of my Classic Shopping Cart?
If you are using the custom domain masking feature, your custom domain name will be retained when switching over to Oddle Shop.
What happens if I have embedded a custom script in my Classic Shopping Cart?
Customers who have been using the Add Custom Code feature to add Google Analytics or Facebook Ads Manager scripts will not be affected.
We will not be able to automatically port over manually added custom scripts. You should use the new built-in integration feature which provides added functionality over manually added scripts.
Do I have to customise the look of my Oddle Shop again?
Yes, you will need to customise the styling of your Oddle Shop. It is simple and easy to customise your shopping cart - decide only key styling elements and watch your cart magically change in the preview mode!
For power users, the customisation module is also flexible enough to let you fine tune to the way you want it to look. You can easily add, remove, or arrange various sections.
Alternatively, choose from one of the preset styles and publish immediately. We trust that you will have a lot of fun customising your Oddle Shop!
Can the look of my Classic Shopping Cart be migrated directly to Oddle Shop with the click of a button?
We encourage you to try out the new customisation features to make your Oddle Shop more appealing to your customers. You will have lots of fun doing so! All it takes is a few clicks where you only need to decide on key styling elements by adding, removing, or arrange a few sections. Alternatively, you can simply choose from one of the preset styles available!
I have multiple menus. Do I have to customise them individually?
You will have to customise them individually as each menu should have its unique selling point.
How long does it take to publish my new Oddle Shop?
The switching process is almost instantaneous! Just hit Publish to refresh your shopping cart! However, we recommend switching during off-peak hours when traffic to your shopping cart is low. (e.g. After 10 pm at night to 8 am in the morning).
Can Oddle help me customise my Oddle Shop when I upgrade from the Classic Shopping Cart?
While we love getting creative, we are unable to do so as the look of your online shop is like a canvas where you can creatively express your brand identity.