In this article
Important Note: There will be a minor adjustment to the payout schedule during extended weekends that include public holidays on Friday, Saturday, Sunday, or Monday.
In such cases, Stripe will only initiate the fund transfer to Oddle's account on Monday afternoon. As a result, payouts from the weekend will be processed on the following Tuesday, instead of Monday.
This change ensures the accuracy and completeness of all transactions.
1. Delivery and Takeaway Orders
a. Flow of funds
Funds will be paid out to the restaurant’s bank account 5 business days after the end of each billing cycle.
For example, a takeaway order was collected by the customer on 24 Aug 2022. This order will be grouped into the last billing cycle of the month, and it will be paid out to the restaurant’s bank account on 07 Sep 2022.
b. Billing cycle
The period of 1 billing cycle for Delivery and Takeaway orders is 7 calendar days of each week, and it includes any remaining days for the 4th week of the month.
Fulfilment date of Delivery and Takeaway orders |
1st - 7th day of the month |
8th - 14th day of the month |
15th - 21st day of the month |
22nd - 30th/31st day of the month |
c. Availability of billing statements
There will be 1 statement posted for each billing cycle. This statement will be available 3 business days after the end of every billing cycle (refer to the table below).
End of | Day where billing statement is available for viewing | Day where merchant receives funds in their bank account |
Monday | Thursday | Following Monday |
Tuesday | Friday | Following Tuesday |
Wednesday | Following Monday | Following Wednesday |
Thursday | Following Tuesday | Following Thursday |
Friday | Following Wednesday | Following Friday |
Saturday | Following Thursday | Following Monday |
Sunday | Following Thursday | Following Monday |
2. Paid Reservation Tickets
a. Flow of funds
Funds will be paid out to the restaurant's bank account 4 calendar days after the reservation payment date. If the bank account transfer is scheduled on a non-business day, the transfer will be postponed and will then take place on the next business day.
For example, a reservation booking was paid by the customer on 10 Aug 2022 (Wed). The transfer was originally scheduled on 13 Aug 2022 (Sat). Instead, it will be paid out to the restaurant's bank account on 15 Aug 2022 (Mon).
b. Availability of billing statements
The billing cycle for paid reservation tickets runs on a daily basis. This means that there will be 1 statement posted and available for viewing each day.
Reservation | Day where billing statement is available for viewing | Day where merchant receives funds in their bank account |
Monday | Friday | Same Friday |
Tuesday | Following Monday | Same Monday |
Wednesday | Following Monday | Same Monday |
Thursday | Following Monday | Same Monday |
Friday | Following Tuesday | Same Tuesday |
Saturday | Following Wednesday | Same Wednesday |
Sunday | Following Thursday | Same Thursday |
3. Payment Terminal Transactions
This payouts schedule is only applicable for merchants on App version 1.2.9 and below. For payouts schedule for app versions 1.3.0, please refer to the below article.
a. Flow of funds
In oddle terminal, transactions are grouped in batches. Funds will be paid out to the restaurant's bank account 1 calendar day after the batch is ended. If the bank account transfer is scheduled on a non-business day, the transfer will be postponed and will take place on the next business day.
For example, if you ended a batch on 15 Feb 2024 (Thu), the funds in that batch will be paid out on 16 Feb 2024 (Fri). For a batch that is ended on 16 Feb 2024 (Fri), the funds will be paid out on 18 Feb 2024 (Mon).
b. Availability of billing statements
For every batch that is started, there will be a billing statement available on the next day.
Batch end day | Day where billing statement is available for viewing | Day where merchant receives funds in their bank account |
Monday | Tuesday | Tuesday |
Tuesday | Wednesday | Wednesday |
Wednesday | Thursday | Thursday |
Thursday | Friday | Friday |
Friday | Saturday | Monday |
Saturday | Sunday | Monday |
Sunday | Monday | Monday |
💭 Have more questions? Contact our Product Support Team at [email protected].