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How to manage orders with Oddle Eats vouchers?
How to manage orders with Oddle Eats vouchers?
Updated over a week ago

In this article


What are Oddle Eats Vouchers?

Oddle Eats is a local food discovery directory showcasing over 700 of Singapore's best and most popular F&B establishments that offer online takeaway and island-wide food delivery options.

Oddle Eats Vouchers are fixed-value digital vouchers that can be used when ordering online from any store via Oddle Eats.


How do Oddle Eats Vouchers work?

Oddle Eats vouchers are similar to physical vouchers issued by retail malls. Customers who receive such vouchers through their Oddle Pass account can use them when they check out from any restaurant listed on Oddle Eats.

These vouchers are fully funded by Oddle and our partners.


What are the benefits of Oddle Eats Vouchers?

Oddle Eats vouchers serve to increase the rate of user acquisition and drive even more repeat purchases, benefiting our restaurant partners.


How to enable usage of Oddle Eats Vouchers?

The Oddle Eats voucher feature will be automatically enabled for all Oddle Eats-listed merchants. You do not need to enable the feature manually.


How to view used Oddle Eats Vouchers?

If a customer uses an Oddle Eats voucher (or a combination of vouchers and other payment methods) to pay for an order, it will be indicated in the Order Details display on the Web Dashboard and Oddle Registers.

  • Merchant Dashboard:

  • iPad Oddle Register app:

  • Android Oddle Register app:


How will the disbursement of funds be?

These vouchers are fully funded by Oddle and our partners. The total order amount (including the voucher amount) will be disbursed to you after deducting applicable usage and delivery fees, as per the disbursement schedule stated. Therefore, this process will be seamless for your finance operations, as you will not need to account for the vouchers separately.


Will Oddle Eats Vouchers affect your current promotions?

Vouchers will not affect restaurants' current promotions set up via promo code.

Customers will be able to use promotions and vouchers together.

If the Oddle Eats vouchers bring the order amount to $0, the customer will still be able to checkout. Funds will be disbursed to you for the order accordingly.


💭 Have more questions? Contact our support team at [email protected] or chat with us by clicking on the speech bubble at the bottom-right corner of the page.

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