Allocation of vehicle varies on a case-by-case basis subject to:
Weight and size of the items
Availability of riders and drivers
Recommendation for vehicle selection by delivery distance is as follows:
0km - 22km: Bike, or Van
Above 22km: Van
Weight and size limits are as follows, these parameters must be adhered to:
Bike: 40 x 25 x 25 cm and/or up to 8KG
Van: 160 x 120 x 100 cm and/or up to 350KG
Have more questions? Contact our Delivery Coordination Team here.